Frequently Asked Questions
Do I need a referral to see Mr Patten?
Yes. A referral from your GP or medical specialist is required to see Mr Patten. This allows you to be eligible for a Medicare rebate on your consultation.
How do I book an appointment?
Please send us your referral or ask your referring doctor to send it on your behalf. All referrals are triaged by Mr Patten.
Once your referral has been reviewed, our staff will contact you to arrange an appointment.
Phone: 03 9516 2390
Email: reception@sampatten.com.au
Fax: 03 9516 2394
What should I bring to my appointment?
Please bring the following:
Your referral letter
A completed patient registration form (provided or available for download)
An up-to-date list of medications
Any relevant imaging or test results (x-ray, MRI, CT, bone scan, blood tests, etc.)
Any previous reports or letters related to your condition.
It can also be helpful to:
bring a family member or friend for support
prepare a list of questions to make the most of your consultation.
Where are your rooms located?
Our address is:
Suite 8.1, Level 8, Danks Wing
Epworth Hospital
89 Bridge Road
Richmond VIC 3121
Directions:
From the main entrance (Bridge Road): Walk towards the café and take the lifts on your left to level 8.
From the Erin Street entrance: Walk towards main reception and take the lifts on your left to level 8.
To view a map of where we are located, please click here.
Is parking available?
Limited street parking is available on Erin Street, Bridge Road, and Lennox Street.
Paid underground parking is available via Bridge Road.
Please allow extra time for traffic and parking.
Is public transport nearby?
Yes, several options are within walking distance.
Trams 48 and 75 (stop 15) - 1 minute
West Richmond Train Station - 5 minutes
Jolimont Train Station - 10 minutes
Richmond Train Station - 15 minutes
Bus 246 Elsternwick/Clifton Hill Bus (stops at corner of Hoddle Street and Bridge Road) - 5 minutes
For more details visit Public Transport Victoria.
Do I need to pay my consultation fee on the day?
Yes, payment is required on the day of your appointment.
We accept EFTPOS, Visa and Mastercard
We do not accept cash, cheque or American Express
With a valid referral, your Medicare rebate can be processed immediately after payment.
WorkCover and TAC patients
Consultation fees must be paid at the time of attendance and then claimed back from your insurer. Please note that an out-of-pocket will apply. For more information, please feel free to contact our rooms.
DVA patients
Accounts are billed directly to DVA, so no payment is required.
For more information about Mr Patten’s consultation fees, please click here.
Can I see Mr Patten without private health insurance?
Yes. Mr Patten is happy to consult with uninsured patients.
However, please note:
all surgery is performed in the private system only
if surgery is recommended, full quotes for self-funded treatment will be provided.
If you prefer public hospital care, your GP can refer you to a public orthopaedic clinic.
Is Mr Patten happy to see me for a second opinion?
Yes. Mr Patten is happy to provide second opinions.
It is important you feel confident and well-informed when considering treatment, especially surgery.
What are Mr Patten’s consultation fees?
Initial consultation (standard): $280.00
Initial consultation (second opinion or complex condition): $350.00
Review consultation: $165.00
With a valid referral from your doctor, these fees attract a Medicare rebate, which we can process electronically on your behalf at the time of payment.
If you are an existing patient and have not seen Mr Patten for two years or more, your next appointment will be charged as an initial consultation. This allows sufficient time for a comprehensive reassessment.
The higher fee for second opinions and complex conditions reflects the additional time required to review detailed medical history, documentation, and imaging.
For more information about consultation and surgery fees, please click here.
Where does Mr Patten operate?
All procedures are performed at Epworth Hospital in Richmond.
How should I prepare for my surgery?
Our team will guide you through every step of the process and provide detailed written information.
This includes:
preoperative preparation
admission instructions
guidance for the day of surgery.
We encourage you to read all materials carefully to ensure a smooth experience.
You can read more information about what to do before your admission as well as on the day of your admission.
For more information, please see Epworth Hospital’s admission information.
Will I need rehabilitation after my surgery?
Rehabilitation requirements vary depending on:
the type of surgery
your general health and fitness
your home support and living situation.
If required, rehabilitation (inpatient or outpatient) will be arranged by the hospital team during your admission.